Dmytro D.
Kyiv, Ukraine
4
Business analyst (2,5 years of experience) with expertise in communication with clients (4+ years of experience in Sales,Customer, and Technical support). Strive in highly-dynamic environments and stay flexible in solutions. I love challenges and opportunities to improve my skills.
SKILLS
Jira
Figma
A/B testing
Experience
Business analyst | Creditexpress
Being the primary point of contact for communication with internaland external stakeholders.
Gathering and eliciting requirements for the development.
Writing user stories with the specifications.
Concluding demo for clients.
Building diagrams to describe business processes.
Tech stack:
Business Analysis
Industry-specific research
Documentation
Want to hire this engineer?
Product owner associate | Maxitech
Configured all services for Product owners in the company according to newfeatures and brand releases.
Communicated with the affiliates to ensure successful integration via PAPI,configuring PAPI clients according to the affiliate`s needs.
Wrote documentation for product configurations and features assisting Product owners with feature requests.
Wrote user stories for services and features.
Managed call centers configuration in Amazon (AWS S3).
Tech stack:
Business Analysis
Development Team Leadership
Industry-specific research
Documentation
Education
- Kyiv National University of Trade and Economics
Master of Science: Economic Cybernetics
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